Logo

Terms & Conditions

Last updated: January 2025

These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

Acceptance of Terms

By using our website, you confirm that:

  • You are at least 18 years old or using the site with parental consent
  • You have the legal capacity to enter into these Terms
  • You agree to comply with all applicable laws

Products and Services

Product Information

  • We strive to display accurate product information
  • Colors and images may vary slightly from actual products
  • Product availability is subject to change

Pricing

  • All prices are in Nigerian Naira (₦) unless otherwise stated
  • Prices include applicable taxes
  • We reserve the right to change prices without notice

Age Recommendations

  • Age recommendations are guidelines only
  • Parents/guardians are responsible for determining suitability

Ordering and Payment


Payment Methods

We accept:

  • Debit/Credit cards
  • Bank transfers
  • Paystack payments

Order Confirmation

  • Orders are confirmed upon successful payment
  • You will receive an email confirmation

Shipping and Delivery

  • Free delivery within Lagos for orders over ₦20,000
  • Delivery available only within Lagos currently

Delivery Times

  • Lagos: Next day delivery for Orders received before 5PM

Risk of Loss

Risk of loss transfers to you upon delivery.

Returns and Refunds

  • 2 day return window from delivery date
  • Items must be unused and in original packaging
  • Some restrictions apply to hygiene-sensitive products

Refund Process

  • Refunds processed immediately
  • Refunds issued to original payment method
  • Return shipping costs may apply

Damaged Items

  • Report damaged items immediately upon delivery
  • We'll arrange collection and replacement at no cost

Intellectual Property

Our Content

All website content, including:

  • Text, images, and graphics
  • Logos and trademarks
  • Website design and layout

Is protected by copyright and trademark laws.

User Content

By submitting reviews or other content, you grant us the right to use, modify, and display such content.

User Conduct

You agree not to:

  • Use the website for illegal purposes
  • Interfere with website functionality
  • Upload malicious content
  • Violate others' rights

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Limitation of Liability

To the fullest extent permitted by law:

  • We disclaim all warranties except as expressly stated
  • Our liability is limited to the purchase price of products
  • We are not liable for indirect or consequential damages

Indemnification

You agree to indemnify and hold us harmless from any claims arising from your use of our website or violation of these Terms.

Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes will be resolved in Nigerian courts.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting.

Contact Information

For questions about these Terms, contact us:

Customer Service

Business Hours:

  • Monday - Friday: 9:00 AM - 6:00 PM
  • Saturday: 10:00 AM - 4:00 PM
  • Sunday: Closed

Thank you for choosing us!